These days one of the most important forms of communication in business is email. You probably use email on a daily basis to communicate with friends and family at home, but do you feel confident using email in a business setting?
Email as a communication tool is overall less formal that a business letter, however it is important to consider your level of formality when you are emailing your boss or a client. In this case, your choice of words becomes more important for the tone of the email. Keep in mind that when you are using writing as a form of communication, your tone is not as obvious as when you are speaking and needs to be conveyed through your choice of words. Make sure to always re-read an email before sending it, because you can’t change it once its been sent.
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