It is important to remember and use a person’s name in a business setting. This is valuable because it helps to build a bond or relationship with the person, whether it is a client, colleague or your boss.
Sometimes it is difficult to remember someone’s name, especially if it is a name you are unfamiliar with. In this case, it is helpful if you can write the name down. Then, try to use the person’s name in your conversation, especially at the end.
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